Blue Heron Mental Health Navigation seal Blue Heron Mental
Health Navigation

Two ways to work with me.

Both start with a conversation. Neither one requires you to figure out what you need first.


Free Fit Conversation

15 minutes | No cost | Video or phone

A short conversation to tell me what is happening and hear whether Blue Heron is the right fit. If it is not, I will tell you that and point you somewhere better. There is no pitch and no pressure.

Schedule a Fit Conversation

Family Mental Health Navigation Session

75 minutes | Video | Written plan within 48 hours

This is the core of what I do.

Before we meet, you complete a short intake so I understand the situation and we do not spend the session on background. We then meet for 75 focused minutes. You bring the questions, the paperwork, the confusion, the parts that do not make sense. I bring 25 years of knowing how this system works from the inside.

Within 48 hours, you receive a written navigation plan: your specific next steps in priority order, the reasoning behind each one, the questions to ask at your next appointment, and the resources that actually apply to your situation.

What is included

  • Pre-session intake and my review of your situation before we meet
  • 75-minute focused navigation session
  • Written next-steps plan delivered within 48 hours
  • Any specific resources, scripts, or documents referenced in your plan

Who this is for

  • Families in the weeks after a hospitalization or crisis evaluation
  • Spouses and partners navigating a new diagnosis together
  • Parents of adult children in treatment, and adult children coordinating care for a parent
  • Anyone who has been handed a system and no instructions

Who this is not for

  • Anyone needing therapy, medication management, or ongoing clinical treatment
  • Emergency situations. If someone is in immediate danger, call or text 988

Sessions are $297 and include preparation, the 75-minute session, and your written plan.

Booking opens soon. Start with a free Fit Conversation now and you will have first access. Sessions are limited. I take a small number each month so every plan gets real attention.

Start with a Free Fit Conversation

Guides and Family Resources

Coming soon

Written guides for the situations families ask about most: psychiatric hospitalization, insurance and levels of care, working with a treatment team, and planning for the long term.

Join the list and you will get them first, along with the free 72-Hour Checklist today.

Get the Free Checklist

Blue Heron Mental Health Navigation is an educational and advisory service for families. It is not psychotherapy, psychiatric treatment, case management, diagnosis, or medical advice. Working with Blue Heron does not create a nurse-patient or clinician-patient relationship, and does not replace care from your loved one's treatment team. Malinda Harless is a licensed registered nurse but is not acting in a clinical treatment capacity in this role.